Terms of Service

Definitions

Account: Refers to the collective personal information, Payment Information, and credentials used by Users to access Paid Content and/or any communication system on the Bluegrass Web Works platform.

Content: Encompasses any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer as it appears on or forms part of the Bluegrass Web Works platform.

Facilities: Denotes the online facilities, tools, services, or information provided by Bluegrass Web Works through its platform, both currently and in the future.

Services: Signifies the offerings available to users through the Bluegrass Web Works platform, which include but are not limited to the use of Bluegrass Web Works’ proprietary e-learning platform.

Payment Information: Encompasses any details required for the purchase of Services from the Bluegrass Web Works platform. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and sort codes.

Premises: Refers to the physical locations of Bluegrass Web Works’ business, situated at Bluegrass Web Works Hosting, Louisville, KY. 40291.

System: Includes any online communication infrastructure that Bluegrass Web Works offers through its platform, both presently and in the future. This includes but is not limited to, web-based email, message boards, live chat facilities, and email links.

User / Users: Pertains to any third party that accesses the Bluegrass Web Works platform and is not employed by Bluegrass Web Works and not acting in the course of their employment.

Website: Indicates the website currently in use, which is bluegrasswebworks.com, along with any sub-domains of this site (e.g. bluegrasswebworks.app), unless expressly excluded by their specific terms and conditions.

Use Of Services

Upon your acceptance of this Agreement, Bluegrass Web Works grants you a non-exclusive, non-transferable right to access and use our services for your internal purposes. Bluegrass Web Works shall accept, process, and address your queries, all subject to the terms and conditions herein.

By registering for the services, you agree to provide accurate, current, and complete information about yourself and to keep it up-to-date. Any inaccurate information may lead to the suspension or termination of your account and the denial of any future use of the services. You are responsible for all activities under your account, and you must notify Bluegrass Web Works immediately of any unauthorized account usage or security breaches.

Bluegrass Web Works reserves the right to redirect or terminate any recursive traffic that it deems harmful or invalid in its sole discretion.

Upon termination of this agreement, your access to the service ends, and Bluegrass Web Works is not liable for any loss of the services or access to alternative services. Provisions of the Agreement that should survive termination, including ownership, warranties, disclaimers, limitations of liability, and indemnity, remain in effect.

Acceptable Usage

By using Bluegrass Web Works services, you agree to use them exclusively for lawful purposes and not engage in any activities that are illegal, harmful, offensive, or fraudulent. Prohibited activities include but are not limited to:

– Hosting content related to human trafficking, child pornography, terrorism, hate speech, or violations of local, state, national, or international laws.
– Actions that negatively impact Bluegrass Web Works’ systems or network, such as overloading servers or causing parts of the network to be blocked.
– Engaging in malicious activities, including hacking, attempting to hack, impersonating other websites, phishing or distributing malware, viruses, or any harmful software.
– Unauthorized access to or interference with any network, computer system, or communication infrastructure (e.g., hacking, probing, or falsifying data).

Bluegrass Web Works reserves the right to immediately suspend or terminate any account or service that, at its sole discretion, is found to be engaging in prohibited activities. No refunds will be issued for services terminated due to these violations.

Bluegrass Web Works also retains the right, without obligation, to disclose any user information to relevant authorities (e.g., law enforcement, child protection agencies, or court officials) if there is suspicion of illegal activities. By using Bluegrass Web Works services, you acknowledge and agree to Bluegrass Web Works’ right to make such disclosures.

Reporting Violations
If you become aware of any violation of this policy within the Bluegrass Web Works environment, you are required to report it immediately. Bluegrass Web Works will investigate and take appropriate action, which may include suspension or termination of services based on the severity of the violation.

Failure to comply with this policy will result in service termination, and relevant information may be disclosed to appropriate authorities as necessary.

Age Restrictions

Individuals under the age of 18 should only access this website under the guidance of an adult. Payment information must be furnished by an adult or with their explicit consent.

Adult Content

Usage of Bluegrass Web Works services for the purpose of posting or hosting adult content on your website is strictly prohibited. This includes, but is not limited to, materials considered as pornographic content and images. Bluegrass Web Works reserves the right to suspend or terminate your services if your usage is found to involve adult content at the sole discretion of Bluegrass Web Works.

Bluegrass Web Works Email Service

All of the contacts in your email list must have shared their consent to receive emails from your websites that will be under the Bluegrass Web Works services. You must agree not to spam, include relevant content, honor opt-out requests, and provide accurate identification.

You must avoid defamatory, explicit, misleading, discriminatory, or illegal material in emails. You must also restrict sending emails related to weapons, MLM, gambling, pharmaceuticals, and other prohibited content when using the email services under Bluegrass Web Works.

On account of high complaint volumes, invalid email addresses, or violating any rules, services may be suspended or, under circumstances, terminated
If you have any questions or concerns, please reach out to our support team at support@bluegrasswebworks.com.

Affiliate/Referal Program

By joining the Bluegrass Web Works Affiliate & Referral Programme, customers acknowledge and agree to the terms outlined herein. Participation in the program is open to registered Bluegrass Web Works users, allowing them to earn rewards by referring new users to Bluegrass Web Works services. Affiliates will receive incentives based on the qualifying actions of their referred users.

Acceptance into the program is subject to Bluegrass Web Works’ approval, and customers are required to comply with ethical marketing practices, all relevant laws, and these terms. Bluegrass Web Works reserves the right to modify the program or terminate an Affiliate’s participation at its discretion. Continued participation constitutes acceptance of any modifications to the terms

Privacy Policy

At Bluegrass Web Works, we prioritize the privacy and security of our customers. Our privacy policy outlines how we collect, use, and protect your personal information when you engage with our services.

We are committed to transparency and encourage you to review our privacy policy to understand the measures we have in place to safeguard your data. Your trust is important to us, and we want you to feel confident in how we handle your information.

If you have any questions or concerns, please reach out to our support team at support@bluegrasswebworks.com.

Change in Services

You acknowledge that the services may change over time, and Bluegrass Web Works may make changes to the services or pricing at its sole discretion. Changes or discontinuation of the services may occur with 30 days written notice. If these changes are unacceptable to you, you may terminate this Agreement with at least 20 days’ notice before the effective date of the change. Use of the services after the effective date of a change or discontinuation constitutes acceptance.

Free Plan

If you opt for a free plan of the service, Bluegrass Web Works will grant access to limited features until a payment method is added. The trial period will continue until payment information is provided. The free plan can be used once. Afterward, you can select and modify your subscription plan from the Bluegrass Web Works dashboard.

Bluegrass Web Works reserves the right to modify or terminate your free plan or change its terms and conditions at any time without prior notice and liability.

Fees and Payment

You are responsible for the Service Subscription Fee at the time of creating your account and selecting the premium packages. All fees will be billed to the designated credit card during registration. Payment by invoice may be an option if agreed upon with Bluegrass Web Works.

You must update your payment method information if your payment method expires, and failing to do so will automatically authorize Bluegrass Web Works to suspend the Services until updated billing details are received.

Late Payments and Service Suspension
If your payment method expires and you don’t update or cancel services, Bluegrass Web Works may suspend services until billing details are updated. Our system will try the automatic payment each day until your Billing expiry due date. Your account and Bluegrass Web Works servers will be removed after 5 days if you do not clear unpaid bills within this period.

To avoid suspension of your account when payment does not pass through, you can add a new payment method, update an existing payment method. If there is an adequate balance on your billing account, your card will be charged within 24 hours with the updated details.

If you cancel a service before the prepaid Fees expire, Bluegrass Web Works, at its discretion, may not issue any refund, including the remaining prepaid Fees. Any refunds, if applicable, will be refunded to the original payment method only.

Bluegrass Web Works may offer coupons or discount codes for customers to be used at the time of the initial purchase. Unauthorized use may result in termination of services.

Refund Policy

Bluegrass Web Works offers a very transparent refund policy which includes:
– For LTD & Self-managed servers: 14-day refund policy, no questions asked.
– For Bluegrass Web Works Provider & Bluegrass Web Works-managed servers: the unused amount will be refunded for the month if a server is removed.

We use third-party payment processor ‘Stripe’ to process payments. All transactions are subject to the terms and conditions of the payment processor. If you delete your Bluegrass Web Works Managed Server, you will be charged for the total usage of the server, along with up to 10% Stripe fee based on the used amount. You will be billed for a minimum of one day, regardless of whether you delete the server within an hour or a day of provisioning, including the associated Stripe fee. The remaining unused amount, after deducting the used amount and Stripe fees, will be refunded to your account.

Disclaimers

Except as specifically stated, the Bluegrass Web Works services are provided “as is” and “as available” with no warranties of any kind, including implied warranties of title, non-infringement, merchantability, or fitness for a particular purpose. Bluegrass Web Works and its directors, employees, agents, suppliers, partners, and content providers do not warrant:

The prevention of website infection or re-infection.
Website operation after cleaning.
Security or availability at specific times.
Error correction.
Virus-free content.
Satisfaction with your specific requirements.

Use of Data

You consent to Bluegrass Web Works using your traffic data for research purposes or to enhance the Services, provided the data remains in an aggregated, non-identifiable form.

Limitation of Liability

Bluegrass Web Works, its officers, directors, employees, agents, suppliers, licensors, and anyone involved in creating, supporting, producing, or delivering the services will not be liable for any errors, omissions, or inaccuracies in the content accessible through our services.

Bluegrass Web Works is not liable for indirect, incidental, consequential, exemplary, or punitive damages or lost profits related to this Agreement or Service provision. Bluegrass Web Works’ cumulative liability is limited to the amount of fees paid in the twelve months preceding the claim.

Bluegrass Web Works’ Services do not guarantee compliance with specific regulations, and Bluegrass Web Works is not responsible for any firewall-related issues, including temporary website access blockage. You are responsible for notifying Bluegrass Web Works in such situations.

Severability Clause

The provisions of this Agreement are considered severable. If any provision is held unenforceable by any court of competent jurisdiction, it shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.

Modification Rights

Bluegrass Web Works reserves the right to modify, update, add, or remove provisions of these Terms at any time by posting the changes on the site and providing notice on the services. We’ll seek your explicit consent where required by law, and our notice will explain how you can accept or reject the changes. If you don’t agree with any updated Terms, simply stop using the services. Unless otherwise required by law, the updated Terms take effect as of the posting date.

Bluegrass Web Works may change the services at any time without prior notice. If you disagree with any changes, your only option is to stop using the services. Continued use after any changes indicates your acknowledgment and satisfaction with the modified services. We also retain the right to discontinue the services or any part of it at any time without notice. We won’t be liable if we exercise our right to modify or discontinue the services.

If you are under a paid subscription with us, in the event of a price change or substantial service changes, we’ll notify you. Any changes become effective after your current subscription expires. If you disagree with such changes and communicate this to us as per the notification, we won’t automatically renew your subscription, even if you previously agreed to automatic renewal.

Some features of the services may have additional terms of use (“Additional Terms”) provided when you choose to use them. By using these features, you agree to be bound by the applicable Additional Terms. If there’s a conflict between these Terms and the Additional Terms, the Additional Terms will govern.

If you have a separately executed agreement for services with Bluegrass Web Works (“Contract”), the Contract will supersede these Terms. In case of any conflict, the Contract prevails. If the Contract doesn’t address specific provisions in these Terms, these Terms apply, supplementing the Contract.

Additional Information

bluegrasswebworks.com has the authority to suspend any instance it suspects of transmitting or being connected with spam or other unsolicited bulk emails. The instance will remain suspended until an investigation and resolution are carried out in collaboration with the account holder. For any questions or comments about this Anti-Spam Policy, feel free to reach out to: info@bluegrasswebworks.com